We appreciate you giving Alli AI a try and are sorry to hear that you are not continuing with our services. No worries, we understand and still look forward to working with you again in the future.
In order to cancel your subscription, first, we highly advise REMOVING ALL INSTALLED ALLI AI CODE SNIPPETS. Leaving the Alli AI snippet installed without an active subscription can potentially cause page errors and may interfere with third-party plugins installed on your site.
Make sure that you have off-boarded your site from Site Speed if it was integrated.
Please note: You need to be an Admin for the account to cancel your subscription.
Next, go to your Billing and "Current Plan"
Click the three dots next to Change Plan and click "Cancel Subscription."
Need help? Please feel free to contact customer support.