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How to Cancel Your Account?
How to Cancel Your Account?
Kyle Duck avatar
Written by Kyle Duck
Updated over a week ago

We appreciate you giving Alli AI a try and are sorry to hear that you are not continuing with our services. No worries, we understand and still look forward to working with you again in the future.

In order to cancel your subscription, first, we highly advise REMOVING ALL INSTALLED ALLI AI CODE SNIPPETS. Leaving the Alli AI snippet installed without an active subscription can potentially cause page errors and may interfere with third-party plugins installed on your site. Need help? Please feel free to contact customer support.

Next, please follow the below steps to proceed with the cancelation of your subscription:

1. Login to your Alli AI dashboard

Username: email address
Password: [your password]

If you forgot your password, just click “Forgot your password” below the password field to “reset your password”.

2. At the left-hand section of your Alli AI dashboard, look under 'Team' menu and click on the "Billing" submenu.

3. Click on "Choose another plan".

4. Then, click on "Cancel your subscription" button at the bottom of the page.

Thanks for giving us a chance! Good luck!

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